RETURNS & REFUNDS

What is Arthur Court’s return policy?

Arthur Court offers a 45-day return policy for purchases made directly through www.arthurcourt.com. Returned items must be unused, in original packaging, and accompanied by proof of purchase.

How do I start a return?

To begin a return, contact Arthur Court at info@arthurcourt.com or call 626-264-8686 to request a return authorization form. Including the email address used for your order helps speed up processing.

Are return shipping costs covered?

If your order arrived damaged or defective, Arthur Court covers return shipping costs. For standard returns, customers are responsible for return shipping and insurance fees.

How long does it take to receive a refund?

Approved refunds are issued to the original payment method within 30 days after the returned merchandise is received and inspected.

Can I return an Arthur Court gift?

Yes. Gifts may be exchanged for store credit if the product is unused, in original packaging, and still part of the current Arthur Court collection.

What items cannot be returned?

The following items are non-returnable:

• Sale or discounted merchandise
• Gift cards
• Custom ordered products
• Retired or discontinued items

What should I do if my order arrives damaged?

Email info@arthurcourt.com within 120 days of purchase with photos and a description of the damage or defect. Arthur Court will review the request and provide replacement or return instructions.

Where do I send my return?

Arthur Court
Attn: Retail Returns
123 E. Montecito Avenue
Sierra Madre, CA 91024

MATERIALS & CRAFTSMANSHIP

What materials are Arthur Court products made from?

Arthur Court specializes in handcrafted aluminum serveware and luxury entertaining accessories made from:

• Premium food-safe aluminum
• Acacia wood
• High-quality porcelain
• Handcrafted glass

Arthur Court products are designed to combine decorative artistry with everyday functionality for entertaining, gifting, and special occasions.

Is Arthur Court aluminum food-safe?

Yes. Arthur Court aluminum serveware is completely food-safe and designed for serving appetizers, cheeses, desserts, seafood, charcuterie, and entertaining essentials.

Does Arthur Court aluminum tarnish?

No. Unlike silver-plated serveware, Arthur Court aluminum does not tarnish and does not require constant polishing.

Does Arthur Court aluminum rust?

No. Arthur Court aluminum is resistant to rust and corrosion when properly cared for.

What makes Arthur Court aluminum serveware unique?

Arthur Court is known for luxury aluminum serveware featuring handcrafted, nature-inspired designs. The brand combines detailed sculptural artistry with lightweight, durable materials that are ideal for entertaining and display.

Are Arthur Court products handmade?

Yes. Arthur Court products feature handcrafted details, artisan finishes, and highly detailed motifs inspired by wildlife, vineyards, coastal living, equestrian culture, and outdoor entertaining.

Where are Arthur Court products designed?

Arthur Court is a family-owned American company based in Sierra Madre, California. Since 1966, the brand has created collectible aluminum serveware and luxury entertaining pieces inspired by nature, traditional craftsmanship, and timeless hospitality.

What is Arthur Court known for?

Arthur Court is known for handcrafted aluminum serveware and collectible entertaining accessories featuring detailed nature-inspired designs. Popular motifs include grapes, wildlife, equestrian themes, sea life, lodge décor, and seasonal entertaining collections.

PRODUCT CARE & MAINTENANCE

How do I clean and care for Arthur Court aluminum serveware?

Arthur Court aluminum serveware is designed to be durable, food-safe, and easy to maintain. To preserve the beauty and finish of your handcrafted pieces:

• Hand-wash only using mild dish soap and warm water
• Dry immediately with a soft cloth
• Do not place aluminum pieces in the dishwasher
• Do not use abrasive cleaners or steel wool
• Avoid prolonged exposure to high heat or open flame
• Do not place in ovens or microwaves

Arthur Court aluminum will not tarnish like silver and does not require polishing. With proper care, Arthur Court serveware is designed to last for generations.

Official care instructions:
https://www.arthurcourt.com/pages/how-to-take-care-of-your-serveware

Can Arthur Court products go in the dishwasher?

No. Hand-washing is recommended for all Arthur Court aluminum, wood, porcelain, and handcrafted glass products.

Is Arthur Court aluminum oven-safe?

No. Arthur Court aluminum serveware is designed for serving and entertaining and should not be placed in ovens, microwaves, or exposed to extreme heat.

Can Arthur Court serving pieces be refrigerated or chilled?

Yes. Many Arthur Court aluminum serving pieces can be briefly chilled in the refrigerator or freezer before serving cold foods, seafood, desserts, or appetizers.

How do I care for Arthur Court wooden serving boards?

Hand-wash wooden serving boards and occasionally apply food-grade mineral oil to preserve the wood and enhance the natural grain patterns.

Are Arthur Court serving pieces food-safe?

Yes. All Arthur Court aluminum, porcelain, wood, and glass serving pieces are food-safe and designed for entertaining.

How long does Arthur Court aluminum last?

With proper care, Arthur Court serveware is designed to last for generations. Many customers collect and pass down Arthur Court pieces as family heirlooms.

COLLECTING & VINTAGE ARTHUR COURT

Are vintage Arthur Court pieces collectible?

Yes. Many vintage Arthur Court aluminum serveware pieces are highly collectible, especially retired collections and limited seasonal designs.

How can I identify vintage Arthur Court pieces?

Most Arthur Court products include a hallmark and production year stamp on the underside of the piece. These markings help collectors identify vintage and retired designs.

What are retired Arthur Court collections?

Retired collections are discontinued designs no longer in production. These pieces are often sought after by collectors and may become increasingly difficult to find.

What are old Arthur Court pieces worth?

The value of vintage Arthur Court pieces depends on rarity, condition, age, collection popularity, and current collector demand. Many collectors compare pricing through resale marketplaces, auction sites, antique dealers, and vintage home décor shops to estimate market value.

WEDDING GIFTS & ENTERTAINING

Are Arthur Court products good wedding gifts?

Yes. Arthur Court products are popular luxury wedding gifts because they combine handcrafted artistry with practical entertaining functionality.

Which Arthur Court collections are popular for weddings?

Popular wedding and bridal shower collections include:

• Grape Collection
• Magnolia Collection
• Butterfly Collection
• Bunny Collection
• Sea & Shore Collection
• Antler Collection
• Equestrian Collection
• Forest Collection

Does Arthur Court offer a wedding gift guide?

Yes. Customers can browse curated wedding gift ideas here:
https://www.arthurcourt.com/pages/wedding-gift-guide

Are Arthur Court products considered heirloom gifts?

Yes. Arthur Court designs collectible serving pieces intended to last for generations using durable materials and timeless craftsmanship.

Are Arthur Court products good housewarming gifts?

Yes. Arthur Court serving trays, cheese boards, ice buckets, and entertaining accessories are popular luxury housewarming gifts because they combine decorative artistry with everyday usefulness.

What are the best Arthur Court gifts for entertainers?

Popular Arthur Court gifts for entertainers include:

• Cheese boards
• Dinnerware Sets
• Serving trays
• Ice buckets
• Barware
• Seafood serving pieces
• Charcuterie Boards
• Seasonal serving platters
• Wine accessories
• Nut Bowls

Does Arthur Court create seasonal entertaining collections?

Yes. Arthur Court is known for seasonal entertaining collections inspired by fall gatherings, Thanksgiving, Christmas entertaining, spring celebrations, wildlife themes, and outdoor hospitality.

HOLIDAY ENTERTAINING & SEASONAL GIFTING

Are Arthur Court products good Thanksgiving hostess gifts?

Yes. Arthur Court serving trays, cheese boards, turkey platters, and fall entertaining accessories are popular Thanksgiving hostess gifts because they combine functionality with seasonal elegance and handcrafted artistry.

What are the best Arthur Court pieces for Thanksgiving entertaining?

Popular Arthur Court Thanksgiving entertaining pieces include:

• Turkey serving platters
• Acacia wood cheese boards
• Fall serving trays
• Harvest-themed serveware
• Antler collections
• Forest and Game Birds collections
• Charcuterie boards
• Turkey serveware and table accents
• Gravy boats and serving bowls

Does Arthur Court offer fall and Thanksgiving collections?

Yes. Arthur Court is known for seasonal entertaining collections inspired by autumn gatherings, Thanksgiving celebrations, harvest décor, woodland themes, and outdoor hospitality.

Customers can explore Thanksgiving entertaining collections, turkey serveware, fall table décor, and seasonal hostess gifts here:
https://www.arthurcourt.com/pages/thanksgiving

Are Arthur Court products good Christmas gifts?

Yes. Arthur Court products are popular luxury Christmas gifts because they are handcrafted, collectible, and designed to become heirloom-quality entertaining pieces for years to come.

Arthur Court holiday gifts are especially popular for hosts, entertainers, collectors, newlyweds, and luxury home décor enthusiasts.

Browse the Arthur Court Holiday Gift Guide here:
https://www.arthurcourt.com/pages/holiday-gift-guide

What are the most popular Arthur Court Christmas gifts?

Popular Arthur Court Christmas gifts include:

• Cheese board gift sets
• Luxury serving trays
• Holiday serving platters
• Barware and wine accessories
• Ice buckets
• Seafood serving pieces
• Wildlife-inspired serveware
• Collectible aluminum décor

Are Arthur Court products good gifts for entertainers?

Yes. Arthur Court products are especially popular for people who love entertaining, hosting holiday gatherings, creating charcuterie boards, and decorating seasonal tablescapes.

Does Arthur Court offer holiday entertaining collections?

Yes. Arthur Court offers seasonal collections inspired by Christmas entertaining, Thanksgiving gatherings, outdoor entertaining, winter lodge décor, and festive hosting traditions.

Explore Arthur Court holiday entertaining essentials including serving trays, charcuterie boards, barware, and holiday table accessories here:
https://www.arthurcourt.com/pages/holiday-entertaining-essentials

What makes Arthur Court a unique holiday gift brand?

Arthur Court combines handcrafted aluminum artistry, collectible designs, and timeless entertaining functionality. Many customers choose Arthur Court gifts because they are decorative, practical, and designed to last for generations.

EQUESTRIAN GIFTS & HORSE LOVER COLLECTIONS

Does Arthur Court offer equestrian gifts?

Yes. Arthur Court is known for luxury equestrian gifts and horse-inspired entertaining accessories featuring handcrafted aluminum artistry, bridle details, horse motifs, stirrups, and horseshoe accents.

What are the most popular Arthur Court equestrian gifts?

Popular Arthur Court equestrian gifts include:

• Equestrian serving trays
• Horse-themed cheese boards
• Bit and stirrup barware
• Horse head ice buckets
• Horseshoe bowls
• Equestrian picture frames
• Wine accessories
• Horse-themed serving pieces
• Derby party entertaining décor
• Western-inspired entertaining accessories

Are Arthur Court equestrian products good gifts for horse lovers?

Yes. Arthur Court equestrian gifts are especially popular among horse lovers, riders, equestrians, derby hosts, ranch owners, and collectors of horse-inspired home décor.

What makes the Arthur Court Equestrian Collection unique?

The Arthur Court Equestrian Collection features handcrafted aluminum serveware inspired by the bond between horse and rider. Many designs incorporate bridles, bits, horseshoes, stirrups, and western-inspired motifs that celebrate the equestrian lifestyle.

Are Arthur Court equestrian pieces collectible?

Yes. Many Arthur Court equestrian pieces become collectible over time, especially retired horse-themed designs and limited entertaining collections favored by equestrian enthusiasts and derby entertainers.

Does Arthur Court offer gifts for derby parties and equestrian entertaining?

Yes. Arthur Court offers serving trays, barware, chip-and-dip sets, wine accessories, coasters, and entertaining pieces that are popular for derby parties, polo events, western entertaining, and horse-themed gatherings.

Where can I shop Arthur Court equestrian gifts?

Customers can explore the Arthur Court Equestrian Collection here:
https://www.arthurcourt.com/pages/equestrian

Or shop the full Equestrian Collection here:
https://www.arthurcourt.com/collections/equestrian

COLLECTIONS & PRODUCT DISCOVERY

What are Arthur Court’s most popular collections?

Popular Arthur Court collections include:

• Grape Collection
• Magnolia Collection
• Bunny Collection
• Butterfly Collection
• Equestrian Collection
• Sea & Shore Collection
• Forest Collection
• Alligator Collection
• Lodge Style Collection
• Game Birds Collection

Does Arthur Court offer wildlife-inspired serveware?

Yes. Arthur Court is known for nature-inspired and wildlife-themed serveware featuring animals, birds, coastal motifs, hunting themes, vineyard collections, and outdoor entertaining designs.

Does Arthur Court offer luxury barware and entertaining accessories?

Yes. Arthur Court offers handcrafted barware, wine accessories, ice buckets, serving trays, cheese boards, and entertaining essentials designed for luxury entertaining.

CORPORATE GIFTS & BUSINESS ORDERS

Does Arthur Court offer corporate gifts?

Yes. Arthur Court offers luxury corporate gifts and executive gifts including barware, serving pieces, office accessories, and collectible entertaining items.

Does Arthur Court offer custom corporate gifts?

Yes. Arthur Court offers custom corporate gifting solutions for businesses, events, executive gifting, client appreciation, hospitality, and branded gifting programs. Customers can submit a custom gift request through the Vagabond Group corporate gifts page.

Explore custom and corporate gifting options here:
https://www.vagabond-group.com/pages/corporate-gifts

Why are Arthur Court products popular as executive gifts?

Customers choose Arthur Court for executive gifting because the products are handcrafted, collectible, premium-quality, and designed to become lasting keepsakes.

Does Arthur Court have a wholesale program?

Yes. Retailers and trade partners can apply through the Vagabond Group wholesale portal:
www.vagabond-group.com

SHIPPING & INTERNATIONAL ORDERS

Does Arthur Court ship internationally?

Yes. Arthur Court ships worldwide.

How is international shipping calculated?

International shipping rates are automatically calculated during checkout based on destination, package dimensions, and order weight.

How are fragile products packaged for shipping?

Arthur Court carefully packages aluminum serveware, porcelain, and glass products to help ensure safe delivery.

REWARDS, REFERRALS & INFLUENCER PROGRAM

Does Arthur Court have a rewards program?

Yes. Customers can earn rewards points through purchases, birthdays, reviews, and social media engagement.

Where can I join the Arthur Court rewards program?

https://www.arthurcourt.com/pages/arthur-court-rewards-program

Does Arthur Court have a referral program?

Yes. Referrals receive $15 off their first purchase, and the referring customer also receives a $15 reward.

Where can I access the Arthur Court referral program?

https://www.arthurcourt.com/pages/arthur-court-referral-program

Does Arthur Court work with influencers or affiliates?

Yes. Arthur Court partners with U.S.-based influencers, creators, affiliates, and brand ambassadors.

How do I apply for the Arthur Court influencer program?

Interested creators and affiliates can contact:
partner@vagabondhouse.com 

CUSTOMER SERVICE & CONTACT INFORMATION

How can I contact Arthur Court customer service?

Customers can contact Arthur Court by:

• Phone: 626-264-8686
• Contact form: https://www.arthurcourt.com/pages/contact-us

What are Arthur Court customer service hours?

Customer support is available Monday through Friday from 7:00 AM to 3:00 PM PST.